Alive and Well Demand Planning-Data Integrity Manager

Boulder, CO
Full Time
Retail
Manager/Supervisor
Demand Planning - Data Integrity Manager
Location: Alive and Well - Boulder
Reports To: Chief Retail Officer
Status: Full-time Hybrid

Company Overview
Alive and Well is a wellness sanctuary dedicated to helping individuals transform their health through integrative, innovative, and personalized care. We exist to empower people to live healthier, more vibrant lives by delivering cutting-edge products, services, compassionate hospitality, and a whole-person approach to wellness.

At the heart of our work are our core values:
We have Service in Our Heart: We approach every guest and team member with genuine care and selfless intent.
We are Curious: We seek to understand - continually growing in knowledge and awareness to better serve others.
We are Humble: We lead with openness and love, setting aside ego in pursuit of what’s best for the whole.
We are Collaborative: We recognize the power of connection and rely on one another to fulfill our shared purpose.

Our core values aren’t just words on a wall; they shape how we show up for our guests, team, and community every day.
Position Summary
To support Alive and Well’s next phase of growth, we are looking for an experienced Demand Planning/Data Integrity Manager to support the growth and expansion of our Retail Business and Supply Chain. Reporting to the Chief Retail Officer, this is an impactful role where you will leverage your expertise in demand planning, forecasting, purchasing, data management and experience in the retail industry to guide our growth and expansion into omnichannel Retail. We are looking to hire a leader that is energetic, positive, knowledgeable, customer focused, who is a great communicator and problem solver.


 Personal Characteristics
  • Strategic: You are a strategic thought leader with a unique ability to create and articulate an inspiring vision and strategy and translate it into an actionable plan that drives results and accountability.
  • Customer-Obsessed: You have a passion for deeply understanding your customer and put them at the center of everything you do.
  • Data-Driven: You are highly analytical and have a natural inclination to seek and analyze data when setting priorities and making decisions. 
  • Entrepreneurial: You are a self-starter who leads by example and welcomes the challenge that comes with ambiguity.
  • Collaborative: You naturally connect and build strong working relationships with others, and are a master at getting things done cross-functionally.
  • High-Energy: You are infectiously optimistic and resilient and bring positivity and forward momentum to any team you join.
Responsibilities: 
  • POS(LS) Subject Matter Expert(SME) for LS system:
    • POS system – all customer facing aspects including POS training, utilization, trouble shooting and execution.
    • Point person for Shopify-LS integration to ensure ecommerce data and assortment accuracy.
    • Roll out new functionality across all locations and as well as new locations. (ie - Membership tracking, Loyalty program, Card on File, promotional planning)
  • Demand Planning(LS)
    • Develop a robust Demand Planning Processes and team across the organization. Leverage technology to drive optimization and efficiency. Evaluate current processes, identify best practices and cross deploy throughout the organization.
    • Improve collaboration between Demand Planning, Suppliers, Retail Store Teams, Distribution Centers, and Finance to drive better alignment in demand expectations
    • Inventory Management – Develop and train on SOP’s for purchasing, receiving, PO mgmt. inventory functions and counts. Implement KPI’s for inventory efficiency, movement, and accuracy.
    • Vendor Management – Point person for new vendor/item negotiations and set up with processes in place for consistency and accuracy
    • Price Management – Point person for price maintenance and strategy to maximize margin and ensure accurate costs/retails are executed across all locations
    • Support and streamline ordering/fulfillment process between Clinic and patients
    • Develop special order process and guidelines to include provider requests as well as back bar inventory
  • Project Management
    • Event planning assistance and execution both on site as well as offsite
    • Seasonal planning and execution
    • LS integrations with other Alive and Well systems such as Lifefile, Mind Body, and Cerbo 
QUALIFICATIONS REQUIRED:
  • Not afraid to roll up sleeves and possesses a whatever it takes approach to the business
  • Is a creative problem solver with a natural sense of figuring out new solutions
  • Collaborative by nature, team player, and works well with others
  • Great listener, empathetic, and loves to mentor
  • Curiosity, interest, and desire to continue learning and researching new brands, items, trends, innovation, and options to improve our offerings
  • Strong passion for customer care and providing elevated customer service
  • Team focus with a willingness to help team members in other departments
  • Strong computer and analytic skills, strong communicator, and desire to grow with the company
  • Strong interpersonal and collaborative skills, as well as strong skills as a negotiator to reach consensus, alignment, and commitment
  • Ability to interact effectively with senior management
  • Sound organizational and time management skills
  • Advanced Microsoft Excel skills are a must
EDUCATION / EXPERIENCE:
  • Bachelor's Degree in Supply Chain Management, Operations Management, Business, or related discipline. 
TRAVEL REQUIRED:
  • Up to 25% travel, in support of corporate initiatives and/or training.  
Compensation & Benefits
  • Pay: $32.00–$36.00/hour (commensurate with experience).
  • Medical, dental, and vision insurance (eligible after 90 days for full-time employees).
  • Paid time off for full-time employees.
  • Alive and Well perks:
    • Complimentary sauna, cold plunge, vibroacoustic and red-light therapy.
    • Discounted IV therapies and vitamin shots.
    • Employee discounts on acupuncture, massage, facials, lymphatic therapies.
    • 40% off supplements (full-time employees).
To perform this job successfully, you must be able to perform each essential duty satisfactorily and in alignment with Alive and Well values. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
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